Privacy Policy
1. Introduction
Click Safety Pty Ltd (ACN 693303623) (Click Safety, we, us or our) is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
This Privacy Policy explains how we collect, use, disclose, and store personal information.
2. What Personal Information We Collect
We may collect personal information including:
(a) name, job title, and employer details;
(b) contact details such as email address, phone number, and business address;
(c) information provided through enquiries, forms, or correspondence;
(d) information relating to workplace health and safety matters where relevant to our services; and
(e) technical data such as IP address, browser type, and website usage information.
We do not generally collect sensitive information unless it is reasonably necessary for the provision of our services and permitted by law.
3. How We Collect Personal Information
We collect personal information:
(a) directly from you (e.g. when you contact us, engage our services, or submit forms);
(b) from your employer or organisation where you are a representative;
(c) through our website, including contact forms and analytics tools; and
(d) from third parties where reasonably necessary to provide our services.
4. Purpose of Collection
We collect and use personal information for purposes including:
(a) providing WHS consulting services;
(b) communicating with clients and stakeholders;
(c) preparing reports, assessments, and documentation;
(d) managing our business operations, including billing and record keeping;
(e) complying with legal and regulatory obligations; and
(f) improving our services and website.
5. Disclosure of Personal Information
We may disclose personal information to:
(a) our employees, contractors, and advisers;
(b) service providers (such as IT providers, cloud storage providers, and accounting systems including Xero);
(c) regulators, government authorities, or insurers where required; and
(d) other parties with your consent or as required by law.
We take reasonable steps to ensure third parties handle personal information appropriately.
6. Overseas Disclosure
Some of our service providers may store or process personal information overseas (for example, cloud-based systems).
We take reasonable steps to ensure that any overseas recipients comply with privacy obligations consistent with Australian law.
7. Storage and Security
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.
Personal information may be stored electronically (including in cloud-based systems) or in physical form.
8. Access and Correction
You may request access to the personal information we hold about you and request corrections if it is inaccurate, out of date, or incomplete.
Requests can be made using the contact details below.
9. Cookies and Website Analytics
Our website may use cookies and similar technologies to:
(a) improve functionality and user experience; and
(b) analyse website traffic (e.g. via Google Analytics).
You can adjust your browser settings to refuse cookies, although this may affect website functionality.
10. Complaints
If you believe we have breached applicable privacy laws, you may lodge a complaint by contacting us.
We will investigate and respond within a reasonable time.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
11. Changes to this Policy
We may update this Privacy Policy from time to time. The current version will be published on our website.
12. Contact Us
For privacy-related enquiries or requests, please contact:
Click Safety Pty Ltd
Email: info@weareclick.com.au
Phone: 0419 935 548